1. Introduction Welcome to ArcheoBiblio! This shipping policy outlines the terms and conditions regarding the shipment of products purchased from our website, located at ArcheoBiblio.co.uk. By placing an order, you agree to the terms outlined below.
2. Processing Time All orders are processed within 2 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and not guaranteed. Delays may occur due to the performance of couriers and unforeseen circumstances.
4. Shipping Locations We currently ship to addresses within the United Kingdom.
5. Shipping Carriers We use a variety of shipping carriers to deliver our orders, including but not limited to Royal Mail, and DPD. The carrier used for your order will depend on your shipping method and location.
6. Customs, Duties, and Taxes ArcheoBiblio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damaged Items in Transport If you received your order damaged, please contact us immediately via the contact page with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
8. Lost or Stolen Packages ArcheoBiblio is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, ArcheoBiblio will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
9. Returns and Refunds For information on returns and refunds, please refer to our Returns Policy.
10. Contact Us If you have any questions about our shipping policy, please contact us.
11. Changes to This Shipping Policy We may update our shipping policy from time to time. We will notify you of any changes by posting the new shipping policy on this page. You are advised to review this shipping policy periodically for any changes.
12. Governing Law This shipping policy is governed by and construed in accordance with the laws of England and Wales. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.